Privacy Policy
1. Information We Collect
General Reasoning collects information necessary to provide our enterprise services and support DXMachine implementations. This includes:
Contact Information: Name, email address, phone number, company information, and job title when you inquire about our services or request demonstrations.
Technical Information: System specifications, deployment requirements, and integration needs for DXMachine implementations.
Usage Data: Analytics about how you interact with our website and marketing materials to improve our services.
2. How We Use Your Information
We use collected information to:
• Respond to your inquiries about DXMachine and our enterprise services
• Provide technical support and implementation guidance
• Send relevant product updates and security notifications
• Improve our products and services based on feedback
• Comply with legal and regulatory requirements
3. Information Sharing
General Reasoning does not sell, rent, or trade your personal information. We may share information only in the following circumstances:
Service Providers: With trusted third-party service providers who assist in our operations under strict confidentiality agreements.
Legal Requirements: When required by law or to protect our rights and the safety of our users.
Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections.
4. Data Security
We implement enterprise-grade security measures to protect your information, including:
• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security audits and monitoring
• Employee training on data protection practices
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information for prospective customers is typically retained for up to 3 years unless you request earlier deletion.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing in certain circumstances
• Data portability where applicable
7. International Data Transfers
General Reasoning operates primarily in the United States. If you are located outside the US, your information may be transferred to and processed in the United States, where our servers and business operations are located.
8. Cookies and Tracking
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through our website or direct communication.
11. Contact Us
For questions about this privacy policy or to exercise your privacy rights, please contact us:
Email: privacy@generalreasoning.com
Address: General Reasoning Privacy Office
Silicon Valley, California, United States
Phone: +1 (555) 123-4567